Do You Replace Our Point Of Sale?
No. Market Maps Interactive sits on top of whatever POS you already use — Square, Clover, Lightspeed, paper. We’re the directory and operations layer, not the cash register. No transaction fees, no payment processing.
How Long Does Setup Take?
For venues under 200 booths, you can self-onboard in an afternoon. For larger venues, we do white-glove setup in 1–2 weeks: floor-map build, vendor import, manager training, and go-live. The first three customers in every market get this included in the setup fee.
Can Vendors Edit Their Own Listings?
Yes. Every approved vendor gets a portal login. They can update their profile, hours, contact info, social handles, payment methods, photos, and product or service listings — all without going through the manager. Changes show up on the public directory immediately.
What If We Move A Vendor To A New Booth?
Update the vendor’s booth in the operator dashboard. The floor map, the directory, the search index, and the mobile list all update automatically. No double-entry, no stale signs.
Is The Floor Map Mobile-Friendly?
Yes. On desktop, shoppers click the map. On mobile, the map becomes a tappable list — every aisle, every vendor count, one tap away. Same data, format that fits a phone screen.
Do You Charge Per Vendor?
No. One flat monthly price per venue. Whether you have 50 vendors or 800, the price doesn’t change as long as you’re in the right tier. No per-seat billing, no transaction fees.
What Happens To Our Data If We Leave?
You get a full export of every vendor, product, message, and booth assignment as a structured file (CSV or JSON). The data is yours. We give you 30 days to migrate before anything is deleted.